My name is Gaspare Bruno, I work as HR within Kairos Lighing Design & Photography to mantain and enhance our organization’s human resources by planning, implementing, and evaluating our associate relations and human resources policies, programs, and practices.
As Contract Manager I am the first contact point for customers. I serve as the point of contact for customers on contractual matters. On all standard and nonstandard contracts, I provide redlined recommendations and often negotiate directly with customer attorneys or purchasing staff until consensus has been reached. I support Product Management / Marketing to ensure company products and services are offered with appropriate, competitive terms and conditions. I monitor competitive terms and monitor customer satisfaction with our terms and conditions and contracting practices. I ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation. I handle on-going issue and change management. I monitor transaction compliance (milestones, deliverables, invoicing etc.). I Oversee Service Level Agreement Compliance and I ensure contract close-out, extension or renewal.
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